Is Helpall a paid service?
The Personal Edition of Helpall is free for all individual users. The Community Edition of Helpall is a paid service and has additional features specially tailored for communities.
Is my information on Helpall secure?
Yes. Helpall employs industry standard encryption methods across all data transactions and storage, ensuring that your information remains confidential and tamper-proof.
I signed up for Helpall, but I don't see any help requests. How can I start helping?
Helpall works based on proximity and hence shows open help requests based on your location. To see more requests, you can easily adjust your profile to increase your coverage radius.
Sometimes, my family distributes food or clothing to the needy people in my community. Can we use Helpall for that?
Yes. You can create Info Cards to share information about the date, location, and nature of your activity. You can also post Giveaways for things you would like to distribute to the community.
Can I use Helpall to help someone with their financial needs?
Presently Helpall cannot be used for requesting, providing, and receiving financial support. However, we intend to enable the feature in a future version. Kindly stay tuned.
Can I use Helpall to ask for financial help?
Presently Helpall cannot be used for requesting, providing, and receiving financial support. However, we intend to enable the feature in a future version. Kindly stay tuned.
While I am unable to help in delivering needs such as food or medicines, I want to use my professional skills to help someone in need. Is it possible to do this in Helpall?
Helpall plans to introduce a Remote Help feature in the future. This is for individuals that can help someone in need of remote guidance in a situation, urgent or otherwise.
We are a Homeowners Association/Resident Welfare Association. Can we use Hepall for our community welfare activities?
Currently, Helpall allows you to request and provide help as an individual. Contact us regarding how Community Edition can be setup for use by HOA/RWA like yours.
I work for a commercial company. Can we use Helpall to organize helpful activities with our employees?
Currently, Helpall allows you to request and provide help as an individual. Helpall will introduce a Corporate Edition meant for businesses to create incentive programs that promote employee acts of kindness.
I have valuable information which I think can be helpful to others. Can Helpall be used to share such information?
Yes. You can use the Info Card feature in Helpall to create and publish information that can be useful to others. The information will be visible on Helpall until its stated expiry.
We are a group of like-minded individuals that are also interested in community service. How can we use Helpall?
Currently, Helpall allows you to request and provide help as an individual. If you are part of an organization or community, you can contact us to setup Community Edition.
How can I introduce Helpall to my friends & family?
Inside the app, use the navigation menu and either share a Helpall link using other messaging apps or pick contacts from the address book to send an invitation from Helpall.
I work for a non-profit organization. How can I use Helpall?
Currently, Helpall allows you to request and provide help as an individual. Contact us regarding how Community Edition can be setup for use by non-profit organizations like yours.
